Telephone Skills Training Courses by Phone Pro

Want More Info

Stress Busters

Workshop for Identifying & Managing Stress

We live in a world of constant stimulation! Our lives are more complicated and busy than ever before. We are bogged down with pagers, cell phones, email, text messaging - all designed to keep us within arms reach of any new, existing or developing crisis.

All of this stimulation creates an anxious, stressed society that is over scheduled, over stimulated and subject to many health problems as a result. Today, 70-90% of doctor visits originate from negative stress. Many people do strive to live their life in balance - a noble but often unattainable goal - unless you have the skills.

PHONE PRO's Stress Busters three hour workshop will define stress, take a look at what life events can cause stress, and the ways to manage it.

This workshop will benefit anyone that interacts with your customers and fellow staff members. Basically, it's perfect for everyone that is interested in learning how to effectively manage their personal and professional stress in order to have a more satisfying and productive life.

What your staff will learn:

How to define and recognize Positive and Negative Stress
What their current stress level is (based on a test given in class)
The importance of proper breathing to reduce stress
To examine "the power of choice" and the effect their choices have
"At-your-desk" techniques to practice during stressful situations
Tools and techniques to identify and manage stress in their personal and professional lives

Putting a Stress Buster Workshop together is very simple!

Step 1: Stress Busters Workshop

The workshop is three hours and is extremely interactive and fun. There are a lot of group activities and exercises designed to easily guide participants toward recognizing different types of stress and how to handle them. Expect a lot of fun, laughter and "ah-ha" moments in this workshop! Larger groups are better, so our ideal class size is 15 people or more.

Stress Busters can be a stand-alone workshop, or scheduled in conjunction with other training days such as Tele-Service or Tele-Sales. It's up to you!

Call us at 800-888-4893 or email us and we'll help you design a workshop that will help you reach your training goals and increase your customer and employee satisfaction.

40% of our business is from Repeat clients and another 30% is Referral. Here's why!

"Absolutely wonderful - this highlighted key points needed to maintain a happy and healthy work day."

"I appreciate the emphases on CHOICES; the quality of our life is based on the choices we make each day!"

"This was great, I was smiling the whole time."

"This was very informative and provided me with life long tools on ways to deal with stress."

"I can see how this can be applied to our environment."

"It was enjoyable and gave me clues on how to calm myself down. Very helpful, lots of ideas."

"Much more energizing than I thought it would be. I can see how this can be applied to our environment."

Why should I care if my employees are stressed out?

What causes stress in the workplace?

How long is the class?

How can I justify scheduling stress management training when there are other topics that are more important?

For more information please complete this short form
We'll send you a brochure or you can call Phone Pro directly at 800-888-4893 and we'll discuss how customer service and sales telephone skills training will benefit your company.
(*Required Field)

Your Details

*Name:
*Email Address:
*Phone:
*Company Name:
Address:
City/Town:
State:
Zip:
Country:

How Did You Find Us?

*Search Engine:		Other:
*Search Words:
		How Did You Find Us?

How Can We Help You?

Select a Service:
Field of Interest:
How Many to Train?
Your Request or Comments:

Clients

Have questions? Call 800-888-4893 or email us today for more information on how telephone skills training for customer service and sales will benefit your company.